Frequently Asked Questions
No. Any optional charge, such as special packaging, is shown clearly before checkout.
Online payments and Cash on Delivery are available where supported at checkout.
Yes. After dispatch, you will receive tracking details for your shipment.
Every item is packed with protective materials suitable for transit.
Delivery times vary by location and are shown during checkout. For order help, contact support@soulstonescollective.in or call +91 98217 89899.
This is the preparation time before your order is handed to the courier. Sundays and public holidays can affect dispatch timing.
Pieces are sourced from trusted suppliers in India and selected international sources, depending on the stone and product.
Experiences are personal and there is no guaranteed timeline. Many customers use crystals as mindful reminders connected to an intention or daily practice.
Crystal jewellery and decor should be used as intended and kept away from small children or pets where appropriate. Crystal traditions are not a substitute for medical care.
People commonly wear them, keep them in a meaningful space or include them in reflection and meditation routines. Traditional associations vary by stone and culture.