Term and Condition

Welcome to Soulstone. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.


1. General

  • These terms apply to all users of this website.

  • By placing an order, you accept our shipping, return, and privacy policies.

  • We reserve the right to update these terms anytime without prior notice.


2. Product Information

  • We sell natural and semi-precious crystals and wellness products.

  • Due to the natural origin of crystals, color, shape, and size may slightly vary from images.

  • All metaphysical properties are based on traditional beliefs and are not medical claims.


3. Pricing & Payments

  • All prices are in INR (₹) and inclusive of applicable taxes.

  • We accept payments via secure gateways .

  • Orders are processed only after successful payment confirmation.


4. Shipping

  • Orders are shipped within 1–2 business days.

  • Delivery timelines vary by location (2–9 business days).

  • We are not liable for delays caused by courier services, weather, or natural events.


5. Returns & Refunds

  • Returns are accepted only for damaged or incorrect products.

  • To initiate a return, contact us within 48 hours of delivery with proof.

  • Refunds are processed after inspection and approval, within 7 working days.


6. Intellectual Property

  • All images, content, logos, and branding on this site are the property of Soulstone.

  • Unauthorized use or reproduction is strictly prohibited.


7. User Conduct

  • You agree not to misuse the website, send false orders, or breach security features.

  • We reserve the right to block or cancel suspicious accounts or orders.


8. Limitation of Liability

  • We are not liable for any direct, indirect, or incidental damages from using our products or website.

  • Our products are not intended to diagnose, treat, or cure any medical condition.


9. Governing Law

  • These terms are governed by the laws of India.

  • Disputes, if any, will be subject to the jurisdiction of courts in India.


10. Contact Us

For any queries or concerns:

  • 📧 Email: 

    hello@thezencrystals.com
  • 📲 WhatsApp: 

    7045689456