Term and Condition

Welcome to Soulstone. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms apply to all users of this website.
By placing an order, you accept our shipping, return, and privacy policies.
We reserve the right to update these terms anytime without prior notice.

2. Product Information

We sell natural and semi-precious crystals and wellness products.
Due to the natural origin of crystals, color, shape, and size may slightly vary from images.
All metaphysical properties are based on traditional beliefs and are not medical claims.

3. Pricing & Payments

All prices are in INR (₹) and inclusive of applicable taxes.
We accept payments via secure gateways .
Orders are processed only after successful payment confirmation.

4. Shipping

Orders are shipped within 1–2 business days.
Delivery timelines vary by location (2–9 business days).
We are not liable for delays caused by courier services, weather, or natural events.

5. Returns & Refunds

Returns are accepted only for damaged or incorrect products.
To initiate a return, contact us within 48 hours of delivery with proof.
Refunds are processed after inspection and approval, within 7 working days.

6. Intellectual Property

All images, content, logos, and branding on this site are the property of Soulstone.
Unauthorized use or reproduction is strictly prohibited.

7. User Conduct

You agree not to misuse the website, send false orders, or breach security features.
We reserve the right to block or cancel suspicious accounts or orders.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages from using our products or website.
Our products are not intended to diagnose, treat, or cure any medical condition.

9. Governing Law

These terms are governed by the laws of India.
Disputes, if any, will be subject to the jurisdiction of courts in India.

10. Contact Us

For any queries or concerns:

📧 Email:
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hello@thezencrystals.com
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📲 WhatsApp:
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7045689456
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